General FAQs

I have a question about my order. How can I get in touch?

Email us! customerservice@domgallery.com

How do I know what size to order?

Please refer to the individual brands size guides when looking for how a product would fit. Each brand sizes differently, so no singular size guide will work for all brands.

What is your return policy?

All sales are final. We do not offer refunds and returns at this time. Please refer to the finer details herehere.

I own a boutique. Can I place a wholesale order?

We have so many plans and ideas on how we'd like to grow in the coming years, and wholesaling is definitely in our future. At the moment, however, we're not taking on wholesale orders. We'll let you know when we do!

How do I know if you order is confirmed?

If you provided a valid email address during the checkout process, you will receive an email after your order is placed with your order details.

Can I place a gift order?

Unfortunately this is not an option at this time. We are working to make this happen!

How can I pay for my order?

We accept the following payment cards: Visa, Visa Debit, Mastercard, Discover, American Express, and PayPal. Of course, all transactions are secure and encrypted.

Can I make changes to my order?

Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order.

Can I exchange an item?

Unfortunately, we do not offer exchanges as all sales are final.

Will you be getting more stock of an item I am interested in?

Due to the nature of the items being sold, restocking will be unavailable for most products. Though some items will be restocked if they become available. Therefore, we suggest signing up to our "email when available" list where available. You may do so by clicking on the "email me when available" link on the bottom right of the page and selecting the size as well as entering your email. In the event that this item becomes available in the size selected, you will be notified via email.

What should I do if I've forgotten my password?

Don't worry if you've forgotten your password! Simply click the 'Forgot your password?' link next underneath the password section and follow the instructions. Please don't hesitate to contact us here if you continue to experience problems.

How do I unsubscribe from your newsletter?

Just hit 'Unsubscribe' button at the bottom of the email newsletter.